Change Management Videos
This video was used to educate our Main Point of Contacts about the required action steps for preparing for a switchover in their year-to-year data. This is a process that occurs annually and was historically a significant pain point for our CX team. The video was distributed to clients via an emailed newsletter, and the results were fantastic. The switchover of data was much smoother and required significantly less interaction between clients and Panorama team members.
Navigation Videos
The purpose of this video was to demonstrate a specific workflow in the new user-interface. The video was used to educate our end-users, and it was used internally as enablement for client-facing team members. This video was created using Camtasia Studio.
Quick Bite Videos
Short instructional “quick bite” videos are a great way to provide users with support they need when navigating specific workflows to accomplish desired outcomes. Production time is super quick, and the ROI is undeniable.
This video, created using Camtasia Studio, was to educate users on how to use a new mobile app.
A rapidly growing team needs scalable solutions to support internal processes.
These videos, each created using Camtasia Studio, were used to support new and veteran team members alike.
New Product
Release Videos
This was a new product release. The purpose of this video was to showcase a specific workflow for the new release. This video was created using Camtasia Studio.