PRODUCT EDUCATION • ENABLEMENT • LEARNING OPERATIONS
I make complex change easier to understand, act on, and measure.
I build practical, scalable programs and systems that help employees and customers understand what’s changing, know what to do next, and put new products and processes to work.
BASED IN GEORGIA
12+ years turning ambiguity into scalable learning and enablement
3
Learning & Enablement functions built from zero
40%
Faster ramp time through redesigned onboarding
250+
Knowledge resources scaled for customer self-service
3x faster
AI-assisted video production with multilingual reach
WHAT I BUILD
Strategy that becomes something people can actually use.
My sweet spot is the intersection of education, operations, and measurement. I can set the direction, build the system, and create the experience that brings it to life.
Product education & adoption
Launch readiness, certifications, knowledge systems, video, and in-app guidance that help customers and teams put products to work.
Enablement Operations
Clear ownership, repeatable workflows, cross-functional release rhythms, dashboards, automations, and feedback loops that make enablement scalable.
Learning & leadership
Onboarding, manager development, performance enablement, and practical
learning experiences designed for the realities of fast-moving organizations.
2
3
1
SELECTED WORK
Built to solve the business problem,
not just deliver the training.
ONBOARDING OPERATIONS
From fragmented
to measurable
Centralized scattered content, established clear pathways, automated feedback, and built the organization’s first onboarding health dashboard.
PRACTICAL ENABLEMENT
From complex to actionable
Designed guides, job aids, and support resources that translated complex information into clear next steps.
3 hours →
under 1
AI-POWERED EDUCATION
Used AI-assisted workflows to accelerate production without sacrificing consistency, then localized the experience for a Brazilian customer audience.
I bring order to the messy middle.
ABOUT ASHLEY
For more than 12 years, I’ve helped people navigate new roles, new products, and new expectations across SaaS, FinTech, and EdTech.
I’ve built learning functions from the ground up three times, and I’m comfortable moving between big-picture strategy and hands-on execution. That might mean aligning senior leaders around a new operating model, building a readiness dashboard, creating a product certification, or simplifying a complex workflow into one clear resource.
The common thread is simple: I make change easier to understand, easier to act on, and easier to measure.
